DestinationUX aims to use the experience, the tools, the capacity and the partners’ knowledge in order to address a common innovation support challenge namely to increase the satisfaction and the participation of SMEs to existing and future innovation programmes through the creation of tailor-made toolbox regarding SMEs Experiences from Innovation Support Programmes. The toolbox/guide, entitled “Design Option Paper”, willhelp innovation agencies to : - map SMEs journey when participating in an innovation programme - identify the level of satisfaction per stage - find the gaps/ issues and improve the process Intermediary organizations offering support services on Innovation to SMEs are relevant actors in this process from two main points of view: 1) they can help policy makers in the development and application of programmes, 2) they can support SMEs to become more innovative. The Peer learning activity will serve to learn from the best and to share good and bad practices in increasing the satisfaction of innovation programmes to SMEs that will lead to better results and greater impact of the innovation programmes. In a few words the DOP will help innovation agencies to create better programmes for SMEs, with more impact, using less money and resources.

The main objective of INNOVOUCHER project is to develop a European Label for Innovation Voucher programmes, by defining a new model of innovation voucher programme supporting the transnational exchange of innovation services and the procedures of the award of the European Label to those programmes complying with the defined model. The project will foster the transnational collaboration based in innovation vouchers by increasing the range of services offered in the vouchers scheme to include innovation transnational services and the definition of a procedure of automatic recognition of foreign providers, thus increasing the access of SMEs to knowledge and technology from all across Europe. The project will define all the aspects of the model (vision, services catalogue, service providers, communication plan, voucher mechanism and the elements for the efficient management of the model), their minimum requirements to enable the European Label award and the European Label system, based on the experience of the consortium partners on the innovation vouchers management. The new model will be tested in real environment in a pilot project by the launch of an innovation voucher’s call in five regions to support only transnational exchange of innovation services. Lessons learnt during the pilot project, jointly with the feedback from other regions from outside of the project will contribute to improve the defined model. The outcome of the project will consist on a guideline of recommendations on the European Label implementation that will provide the European Commission the tools, procedures and model of entity to manage a future European Label system. The guideline will be delivered in two phases: a first draft after the first year of the project and a reviewed version after the completion of the pilot project, at the third year. This guideline pretends to contribute the future policies to be developed by the European Commission on innovation support field.

The KAM2CentralPoland project will be implemented by the consortium called EEN-CP in central parts of Poland. The main objective of the project is to increase the efficiency and the effectiveness of R&D and innovation investments that will contribute to smart growth in EU countries. Main objective of the project will be implemented via two specific objectives: (1) To increase the innovation potential of small and medium enterprises lacking professional support in the field of innovation management. (2)To increase the economic potential among enterprises benefiting from The SME Instrument of H2020 by identifying bottlenecks and indicated solutions with the help of a capable coach. The innovation processes starts with an idea and ends with the innovation result, including leadership, management skills etc. Many EU regions, including Poland seem to lack complex services supporting innovation management. Regions covered by KAM2CentralPoland consortium belongs to more developed part of Poland, even so they still lack of complex services supporting innovation management. There are measures within the structural funds dedicated to the SME sector that support elements of innovation management but the coaching schemes still do not exist. Thus, both services the Key Account Management and the Enhancing the innovation management capacity of SMEs offered under this proposal address the challenges of the H2020 Work Program 2014-2015 Innovation in small and medium-sized enterprises and also meets the requirements of this consultations.

KAM2CentralPoland-4 project will be implemented by EEN-CP consortium in central regions of Poland. The overall objective of the project is to increase efficiency and effectiveness of research and innovation investments that will contribute to smart growth in EU countries. There are two main objectives the Consortium aim to achieve by delivering services under the present H2020 call: (1) the first objective is to ensure that key SME beneficiaries of the H2020 European Innovation Council (EIC) pilot are helped efficiently so that their full innovation potential can be exploited. They shall receive dedicated Key Account Management (KAM) services by the Network, which should be complemented by coaching services (not delivered by the Network). (2) The second objective is to ensure that the innovation management capacity of the SME clients is increased via a consulting services enhancing innovation management. Both services (Key account management and Enhancing innovation management capacity) are compatible with the general offers of the Consortium partners, which allow the latter to deliver services targeted at different stages of company development. Also, the services will be addressed to the most dynamic and innovative entities which have the potential to target international markets. That, in turn will help to build the brand of consortium members as providers of valuable services to the demand of modern companies.

The KAM2CentralPoland-3 project will be implemented by the EEN-CP consortium in central parts of Poland. The overall objective of the project is to increase the efficiency and the effectiveness of R&D and innovation investments that will contribute to smart growth in EU countries. There are two main objectives the Consortium aim to achieve by delivering services under the present Horizon 2020 call: (1) The first objective is to provide the beneficiaries of the following schemes: SME Instrument (SMEI), Fast Track to Innovation (FTI) and Future and Emerging Technologies Open (FET-Open) with a useful and value-added service which will enable them to innovate and compete on the international markets; (2) The second objective is to build its own brand of a reliable organization that provides valuable and comprehensive services, which help to increase the innovation management capacity to the business community, and in particular to innovative SMEs. Both the KAM and EIMC services are compatible with the general offers of the Consortium partners, which allows the latter to deliver services targeted at different stages of company development. Also, the above mentioned services will be addressed to the most dynamic and innovative entities which have the potential to target international markets. That, in turn, will help to build the brand of consortium members as providers of valuable services adjusted to the demand of modern companies.