London is a complex environment for Knowledge Exchange and cultural and creative interactions. It faces distinctive challenges as it attempts to sustain global competiveness in the Creative Economy, particularly in terms of digital innovation. Creativeworks London builds on the London Centre for Arts and Cultural Exchange (LCACE), a seven year partnership of nine London-based Higher Education Institutions: Birkbeck College, City University, the Courtauld Institute, Goldsmiths College, Guildhall, King's College London, Queen Mary University of London, Royal Holloway and University of the Arts. We will be joined by smaller specialist organisations such as the University of London's Centre for Creative Collaboration, Central School of Speech and Drama, Roehampton, SOAS, Kingston and Trinity Laban Conservatoire of Music and Dance and by major cultural organisations such as the BBC, the British Museum,the V&A and the British Library. We will be liaising with the London Mayor's office and the Tech City Investment Company (part of UK Trade and Investment), and UK-wide groups such as the Creative and Cultural Skills Council. We will also be working closely with industry partners, both large and small, including IBM, Playgen/ Digital Shoreditch, Mediaclarity and Bellemedia. This enables the Hub to provide a step-change in the multiple and often fragmented approaches to London's Creative Economy and to provide crucial Arts and Humanities interventions into the sector. Crucially, the Hub will also ensure that the importance of these interventions are widely recognised by business, policy-makers and government. To do so, it will undertake research into London's previous and current attempts to implement creative economy strategies; investigate the special requirements of London's digital economy and the relationship that London's audiences have between the live and the digital experience of performances and artefacts. The Hub's Knowledge Exchange programme focuses on 'Creative Vouchers' where Arts & Humanities researchers will offer a range of services (such as historical information that the Media would like to access, policy overviews, IP advice, digital solutions, alternative approaches to business models or practices) which can be accessed by SMEs. The scheme will also allow us to track the sector's changing needs, feeding back into our research into London's distinctive creative economy. There will also be a 'People Exchange Scheme' for both postgraduate researchers who want to experience industry and entrepreneurs who would benefit from a period of time within an HEI environment. The combination of excellent research and innovative KE will ensure that Creativeworks London provides a strategic overview and network support. This will be essential if London, and hence the UK, is to cultivate entrepreneurial capacity and facilitate new routes to markets in inter-related fields such as digital media, music, fashion and the visual arts.

The Innovative Construction Research Centre (ICRC) is dedicated to socio-technical systems research within the built environment, with particular emphasis on through-life performance in support of the client's business operations. Our vision is for a research centre that not only supports the competitiveness of the architectural, engineering, construction and facilities management sectors, but also supports societal needs for built infrastructure and the broader competitiveness of the UK economy. The domain of enquiry lies at the crucial interface between human and technical systems, thereby requiring an inter-disciplinary approach that combines engineering research methods with those derived from the social sciences. The ICRC's research portfolio is organised into six themes: (1) Integration of design, construction and facilities management. Concerns the through-life management of socio-technical systems within the built environment. Topics of consideration include: integrated logistic support, design for reliability and systems integration for building services. Of particular concern is the way that firms within the supply chain are integrated to provide solutions that add value to the client's business. (2) Knowledge management and organisational learning. Addresses the means of supporting knowledge flows across extended supply chains and the extent to which procurement systems learn across projects. Of particular importance is the design of learning mechanisms that extend across organisational boundaries. Also investigates the degree to which the construction sector can learn from other sectors, i.e. aerospace, automotive, retail, defence. (3) Human resource management and the culture of the industry. The construction sector is too often characterised by regressive approaches to human resource management (HRM) with little emphasis on developmental to support innovation. Of particular importance is the concept of 'high commitment management' that has emerged as a central component in the quest to link people management to business performance. Any attempt to improve HRM practices in the construction sector must also recognise cultural barriers to the implementation of new ways of working.(4) Innovative procurement. Includes legal, economic and organisational aspects of procurement systems. The last twenty years has seen a plethora of new procurement methods seeking to encourage different behaviours and allocations of risk. Many such initiatives experienced significant reality gaps between technological intent and resultant behaviours. Of particular importance in the current context is the notion of performance-based contracting which seeks to reward parties on the basis of building performance.(5) Innovation in through-life service provision. Most innovation in facilities management (FM) is concerned with service provision rather than the design and construction of the built asset. The inclusion of FM-service provision reflects the ICRC's strategic focus on through-life issues. The shift towards service provision is reflected in practice through procurement approaches such as PFI/PPP. But the issue has a wider significance as construction contractors increasingly embrace service philosophy. (6) Competitiveness, productivity and performance. Focuses on techniques for performance improvement, coupled with a broader emphasis on competitiveness and profitability within the marketplace. Techniques for performance improvement include: process mapping, benchmarking, value management, risk management and life-cycle costing. Also seeks to assess the competitiveness of the construction sector in comparison to other countries, and to achieve a broader understanding of the economic context within which firms operate.