The project, whose geographical coverage will be North-West Italy (3 regions : Piemonte Liguria and Valle d’Aosta) aims at implementing a specific framework service for supporting SMEs in the innovation management capacity . The service, delivered through provision of 96 individual companies’ service packages, will be directed to SMEs with international growth potential via product, process service and or business model innovation- with gaps regarding innovation management. In particular, the action will focus on the following specific objectives: 1. SMEs international growth, including participation to European programs 2. SMEs Innovation capacity enhancement and innovation projects implementation, job creation and new market access 3. SMEs Innovation results exploitation and innovation spill over enhancement at local level 4. Significant value creation for the SMEs through the intervention on ate least 1of the main innovation drivers (offer, process, distribution, customer relations) 5. Deep understanding of local business innovation support needs: mapping and understanding the context within which the service is placed 6. EEN specific service positioning within the regional innovation ecosystem 7. Advisory skill enhancement: ALPS EEN personnel, assisting the experts in this Action, will increase expertise and competences, providing high level advisory on innovation management 8. Fine tuning of a EU shared support methodology for EEN staff, which could be adopted for profitably supporting other local SMEs 9. Contribution to the creation of a visible and well identified Coach/EEN experts community at EU level (through the participation t o the specific pilot and or Working Groups and activating dedicated awareness raising campaigns ) 10. Editing of an operational internal manual/chart for a harmonized service within the EEN ALPS Consortium (for years 2015 on), and contribution to definition of an common, EU-level EEN operational manual

The D3T project goal is to demonstrate how a data-driven approach can innovate the Digital Transformation support scheme provided by Innovation Agencies such as Torino Wireless (TOWL). Digital Transformation (DT) allows SMEs to deeply change their business and organisational activities, processes, competencies and products/services by taking advantage of a mix of digital technologies. According to the EC, European companies are not taking full advantage of the advanced technologies or the innovative business models offered by the digital economy. Digital Transformation offers new business opportunities for SMEs and can fundamentally change business models, but it affects the whole value chain from product development to sales. It requires an enterprise-wide change which is driven by digital technologies. Currently, it is recognized a need for more efforts to provide a better support and highlight the need for DT within companies, thus creating a perfect opportunity for innovation support agencies to enhance and find new/improve ways to support firms in their DT paths, regardless of the sector they work in. Contextually, Data-driven is a trend that Clusters and innovation agencies can take advantage from to create value and enhance their operations, from the optimisation of the support services provided (support schemes) to the creation of more efficient services for their members and networks. Therefore, D3T project is focused in the improvement of a Digital Transformation support scheme by introducing a data-driven approach that allows a quicker and more thorough profiling and assessment of the companies’ needs in terms of digitalisation and how the support can be better implemented and managed. The data-driven approach will be based on a data analytics platform (D3 Platform), already developed by TOWL, which will significantly contribute along and within the entire digital transformation lifecycle.

The project, whose geographical coverage will be North-West Italy (3 regions : Piemonte Liguria and Valle d’Aosta) aims at providing and upgrading a specific framework service for supporting SMEs in the innovation management capacity . The service will be directed to SMEs with international growth potential via product, process service and or business model innovation- with gaps regarding innovation management. In particular, the action will focus on the following specific objectives: 1. Fine tuning of a Key Account Management based customised service provision directed to: a. SMEs /Scale ups international growth, including participation to European programs b. SMEs Innovation capacity enhancement and innovation projects implementation, job creation and new market access c. SMEs Innovation results exploitation 4. Integration of the service within local business innovation support delivered, EEN specific service official embedding within the regional innovation ecosystem 5. Advisory skill enhancement: ALPS EEN personnel, assisting the experts in this Action, will increase expertise and competences, providing high level advisory on innovation management 6. Upgrading a EU shared support methodology for EEN staff, which could be adopted for profitably supporting other local SMEs 7. Contribution to the enhancement of a visible and well identified Coach/EEN experts community at EU level 8. Updating the operational internal manual/chart for a harmonized service within the EEN ALPS Consortium and contribution to definition of a common EEN operational manual

The project, whose geographical coverage will be North-West Italy (3 regions : Piemonte Liguria and Valle d’Aosta) aims at roviiding and upgrading a specific framework service for supporting SMEs in the innovation management capacity . The service, delivered through provision of 96 individual companies’ service packages, will be directed to SMEs with international growth potential via product, process service and or business model innovation- with gaps regarding innovation management. In particular, the action will focus on the following specific objectives: 1. Fine tuning of a Key Account Management based customised service provision directed to: a. SMEs /Scale ups international growth, including participation to European programs b. SMEs Innovation capacity enhancement and innovation projects implementation, job creation and new market access c. SMEs Innovation results exploitation 4. Integration of the service within local business innovation support delivered, EEN specific service official embedding within the regional innovation ecosystem 5. Advisory skill enhancement: ALPS EEN personnel, assisting the experts in this Action, will increase expertise and competences, providing high level advisory on innovation management 6. Upgrading a EU shared support methodology for EEN staff, which could be adopted for profitably supporting other local SMEs 7. Contribution to the enhancement of a visible and well identified Coach/EEN experts community at EU level 8. Updating the operational internal manual/chart for a harmonized service within the EEN ALPS Consortium and contribution to definition of a common EEN operational manual