Academic and policy interest in productivity rarely captures the experiences of an important segment of the small firm population: micro-businesses (1-9 employees). The informal and opaque management processes in such firms pose challenges for the assessment of productivity and development of practical interventions. This project uses rigorous academic research co-produced with non-academic stakeholders to design and implement policies that support management to boost productivity in such firms. Our context - disadvantaged communities managing and working in the catering, retail and creative sectors in the West Midlands - serve as a critical case to improve knowledge and practice on the relationship between management and engagement practices and performance in micro-businesses. The research is collaborative and comprises three leading applied centres with researchers from a variety of disciplinary backgrounds: the Centre for Research in Ethnic Minority Entrepreneurship (CREME), the Enterprise Research Centre (ERC) and City-REDI (Regional Economic Development Institute). They work alongside non-academic stakeholders that rarely feature in 'mainstream' business support ecosystems (despite their reach in myriad micro-enterprise networks): Ashley Integrates (an award-winning social enterprise with a keen interest in promoting employability of migrants), the Bangladeshi Network (comprising four groups with local and national reach into the sector), Citizens UK (a national civil society alliance) and Punch Records (a business with a strong social mission to promote artists from deprived background). A multi-method is adopted comprising five WPs that aim to develop insights into micro-businesses that can be used to develop interventions to promote productivity. WP 1 locates the project in the context of a recent national study on the characteristics of microbusinesses. Further analysis will highlight challenges facing those micro-businesses that have a desire to improve performance and grow. A granular understanding of management and engagement practices in micro-businesses will be generated in WP2 by in-depth qualitative investigation of 24 case studies of firms over an extended period of time. Manager and worker perspectives on the organization of work are evaluated. This knowledge is shared and utilized in WP 3 with a range of non-academic stakeholders, with the aim of mapping and mobilizing the business support ecosystem. Policy options will be identified, which will then - in WP4 - be tested and evaluated with micro-business owners who have the ambition to participate in bespoke change programmes to boost productivity. An active programme of knowledge exchange and dissemination (WP5) will cross-cut the project and will comprise a series of journey mapping knowledge exchange co-produced workshops, involving micro-business owner/managers and their employees, and external support agencies. These are designed to understand how involvement in the study has influenced any change to initial management style towards introducing new management and engagement practices, and how these have improved productivity. WP5 will also inform dissemination, and the qualitative component of the formative and summative evaluation. The project will produce important practical outcomes for businesses my providing support for evidence-based interventions that will benefit around 30 micro-businesses that participate in customised programmes designed to upgrade leadership and management skills leading to a boost in productivity. Insights from their experiences and will promote greater understanding of 'what works' that can guide practitioners in other contexts. The project will also actively support the development of a more responsive and inclusive business support ecosystem in the West Midlands by mobilising 'mainstream' and non-traditional intermediaries (for example, our non-academic partners) and via multiple pathways of engagement.

'Transnational citizenship' (Baubock, 1994; Fox, 2005) has been conceptualised to reflect the processes through which political identity transcends the nation-state (Basch et al, 1994). However, the degree to which political identities that cross borders may be informed by political identities within borders remains a matter of considerable academic debate. It has been argued, for example, that transnational ties represent an impediment to the formation of national and local identifications; a danger to citizenship and integration in countries of settlement (Snel et al, 2006). Others argue that the reverse may also be true. The concept of 'political opportunity structure' has come to suggest that transnational practices take place in local settings; shaped by the particular opportunities and constraints present in different localities (Guarnizo and Smith, 1998; Mahler, 1998). This deviates from the majority of the literature on Muslim transnational relations in particular, in which the focus is very often on the characteristics of the population, or the characteristics of Islamic culture, in a way that ignores "the role of social and political circumstances in shaping how people make sense of the world and then act upon it" (Kundnani, 2014, p.10). This project considers the relationship between the local and transnational citizenship experiences of Bangladesh-origin Muslims in London and Birmingham. It investigates local experiences of citizenship in relation to a) different histories of settlement, b) different population profiles in terms of ethnic concentration, age, gender, socio-economic background, length of residence and naturalization status, and c) the different social and political environments of the two cities. The project will examine how these local political identities influence processes of transnational engagement, and consider how transnational identities and relationships in turn inform local political subjectivity. It will draw on the insights of 'political opportunity theory' but depart from it in two key respects. First, previous work has tended to construct migrant populations as homogenous groups and this project will devote greater attention to considering how issues play out differently according to gender, generation and class. Second, it will move beyond characterisations of citizenship based on 'formal status' to consider more 'substantive' dimensions of socio-political engagement - the social, cultural, political, or symbolic 'acts' that legal status may or may not make possible (Isin and Nielsen, 2008). This includes examination of access to education, employment, housing, healthcare and local political processes. In each location, 30 in-depth semi-structured interviews will be conducted with 15 Bengali families in the form of same-sex parent/child dyads. The use of same-sex parent-child dyads will help draw out generational dimensions and focus the issues of continuity and change over time. In addition, 5 oral history interviews and 5 civil society interviews will be conducted in each location, producing a total of 80 interviews, complemented by ethnographic observation with the Bangladeshi community in both field sites. In the context of the on-going 'War on Terror', and an increasing political and media focus on a security threat that is 'home grown', the transnational practices of British Muslims have generated particular concern. This has fed into a range of recent policy proposals with respect to the treatment of British subjects who engage in transnational activities the Government does not support, and brings the constitutionally protected activities of a large number of people under increasing surveillance (Kundnani, 2014). In popular debate and the practice of public policy, therefore, transnational ties may affect local experiences of citizenship, but more research is needed to understand how transnational activity is situated in local social, cultural and political milieu.

'Transnational citizenship' (Baubock, 1994; Fox, 2005) has been conceptualised to reflect the processes through which political identity transcends the nation-state (Basch et al, 1994). However, the degree to which political identities that cross borders may be informed by political identities within borders remains a matter of considerable academic debate. It has been argued, for example, that transnational ties represent an impediment to the formation of national and local identifications; a danger to citizenship and integration in countries of settlement (Snel et al, 2006). Others argue that the reverse may also be true. The concept of 'political opportunity structure' has come to suggest that transnational practices take place in local settings; shaped by the particular opportunities and constraints present in different localities (Guarnizo and Smith, 1998; Mahler, 1998). This deviates from the majority of the literature on Muslim transnational relations in particular, in which the focus is very often on the characteristics of the population, or the characteristics of Islamic culture, in a way that ignores "the role of social and political circumstances in shaping how people make sense of the world and then act upon it" (Kundnani, 2014, p.10). This project considers the relationship between the local and transnational citizenship experiences of Bangladesh-origin Muslims in London and Birmingham. It investigates local experiences of citizenship in relation to a) different histories of settlement, b) different population profiles in terms of ethnic concentration, age, gender, socio-economic background, length of residence and naturalization status, and c) the different social and political environments of the two cities. The project will examine how these local political identities influence processes of transnational engagement, and consider how transnational identities and relationships in turn inform local political subjectivity. It will draw on the insights of 'political opportunity theory' but depart from it in two key respects. First, previous work has tended to construct migrant populations as homogenous groups and this project will devote greater attention to considering how issues play out differently according to gender, generation and class. Second, it will move beyond characterisations of citizenship based on 'formal status' to consider more 'substantive' dimensions of socio-political engagement - the social, cultural, political, or symbolic 'acts' that legal status may or may not make possible (Isin and Nielsen, 2008). This includes examination of access to education, employment, housing, healthcare and local political processes. In each location, 30 in-depth semi-structured interviews will be conducted with 15 Bengali families in the form of same-sex parent/child dyads. The use of same-sex parent-child dyads will help draw out generational dimensions and focus the issues of continuity and change over time. In addition, 5 oral history interviews and 5 civil society interviews will be conducted in each location, producing a total of 80 interviews, complemented by ethnographic observation with the Bangladeshi community in both field sites. In the context of the on-going 'War on Terror', and an increasing political and media focus on a security threat that is 'home grown', the transnational practices of British Muslims have generated particular concern. This has fed into a range of recent policy proposals with respect to the treatment of British subjects who engage in transnational activities the Government does not support, and brings the constitutionally protected activities of a large number of people under increasing surveillance (Kundnani, 2014). In popular debate and the practice of public policy, therefore, transnational ties may affect local experiences of citizenship, but more research is needed to understand how transnational activity is situated in local social, cultural and political milieu.