The advent of Social Networks has made both companies and public bodies tremendously exposed to the so-called Social Engineering 2.0, and thus prone to targeted cyber-attacks. Unfortunately, there is currently no solution available on the market that allows neither the comprehensive assessment of Social Vulnerabilities nor the management and reduction of the associated risk. DOGANA aims to fill this gap by developing a framework that delivers "aDvanced sOcial enGineering And vulNerability Assessment". The underlying concept of DOGANA is that Social Vulnerabilities Assessments (SVAs), when regularly performed with the help of an efficient framework, help deploy effective mitigation strategies and lead to reducing the risk created by modern Social Engineering 2.0 attack techniques. Two relevant features of the proposed framework are: i) the presence of the "awareness" component within the framework as the cornerstone of the mitigation activities; ii) the legal compliance by design of the whole framework, that will be ensured by a partner and a work package explicitly devoted to this task. Moreover, the outcomes of the project are also expected to provide a solid basis to revise the insurance models for cyber-attacks related risks, thanks to the involvement of 2 strong DOGANA partners in this area of activity. The project will be implemented by a consortium of 18 partners, from 11 different countries, including users, technology providers of whom 3 are major world-wide cyber-security solutions market leaders as well as legal and psychological expertise. An extensive field trial plan enables the testing of the DOGANA platform with six users (4 partners and 2 supporting users) operating in the critical areas of energy, finance, transport, utilities, and public authorities. DOGANA has also created a unique consortium with a world-wide scope.

The objective of the IMPACT project is to investigate the essential role played by cultural factors in managing safety- and security-issues related to emergencies in public transport systems. The IMPACT Coordination and Supporting Action is aimed at analysing the different cultural behaviours for the prevention of emergencies with particular emphasis on risk and situational awareness perception of the different cultural groups; information to passengers with different socio-cultural backgrounds; cooperation towards prevention of security threats; security checks. Moreover, it is aimed at analysing the different cultural behaviours for the management of emergency events and the post-events with particular emphasis on: crowd management; management of first responders to care for different cultural groups; information to passengers. From the above analyses IMPACT will produce a cultural risk assessment methodology and the associated mitigation actions for the public transport sector also developing simulators and models; identify innovative solutions that can support public transport operators in improving the communication with passengers through tailored messages to the different cultural communities (via mobile phones and social networks) and other solutions to enhance the management of emergencies considering cultural aspects; develop best practices, dedicated training material and procedures for both public transport operators and first responders; develop policy recommendations for policy makers, regulators, municipalities and public transport operators. The IMPACT Consortium has an intercultural and interdisciplinary approach with an extensive expertise in different disciplines, ranging from social and cultural psychology, sociology and anthropology, to safety, security and emergency management and from computer-science to communication and event organization. The consortium is composed by 2 SMEs, 1 big Industry, 4 Universities and 1 National Authority.