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RIVENSCO CONSULTING LTD

Country: Cyprus

RIVENSCO CONSULTING LTD

14 Projects, page 1 of 3
  • Funder: European Commission Project Code: 2021-2-RO01-KA210-VET-000049660
    Funder Contribution: 60,000 EUR

    << Objectives >>1. development of entrepreneurial skills for at least 50 students from rural areas, during the 12 months of the project2. Increasing the attractiveness and efficiency of VET education by enhancing partnerships between VET training schools and European organizations specializing in the provision of training services3. Developing digital skills in at least 50 students with fewer opportunities<< Implementation >>1. Work session to exchange practices and develop results2. Preparation of work-shop participation of students and teachers3. Workshop carried out by the Cyprus partner - structured workshop with invited experts4. Exchange of practices (+ explanation and promotion of the project result) - visit to a school and visit companies example of good practices5. Exchange of practices (+ explaining and promoting the project result) with disadvantaged students from a rural high school<< Results >>- 70 students with reduced possibilities and 10 teachers who participate in the project activities- 70 students with reduced possibilities and 10 teachers who participate in the elaboration of some Business Plans applicable in the rural environment- realization of 10 model business plans that can be used as an example of good practices- a model Business Plan - to be included in the 12th grade CDL (Economic Projects) starting with the school year 2023-2024.

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  • Funder: European Commission Project Code: 2020-1-RO01-KA202-079773
    Funder Contribution: 172,884 EUR

    Recent scientific research has shown that increasing psychological resilience plays an essential role, in personnel involved in emergencies, doctors, assistants, paramedics, firefighters, because it can moderate and prevent serious psychological responses. Poor psychological resilience affects performance, quality of work, life and ultimately can lead to post-traumatic stress disorder (PTSD) or even more severe psychological disorders.This is particularly relevant for the personnel involved in emergencies, doctors, assistants, paramedics, firefighters, who are constantly facing emergency situations both medical and disaster response.One of the most effective adaptation strategies is psychological resilience, which refers to the ability to overcome difficult moments in life.Psychological resilience is a training skill. It involves a series of patterns of thinking and behavior that can be learned and trained.General objective - Increased psychological resilience to personnel involved in emergencies, doctors, assistants, paramedics, firefighters.Specific objectives- improving resilience by raising awareness of the emotional consequences of the trauma experienced.- acquiring the behaviors and skills that can increase resilience- knowing the stress signals resulting from emergency situations by the personnel involved in emergency situations doctors, assistants, paramedics, firefighters- the knowledge and use of increasing psychological resilience as a technique for managing the effects of individual and group critical situationsThe direct target group will be made up of the personnel involved in emergencies, doctors, assistants, paramedics, volunteers, firefighters, who come first in contact with the victims or the deceased persons.The indirect target group consists of emergency personnel involved in secondary lines of action, policemen, psychologists, social workers, their families, etc.During the project, different results will be obtained.IO1 The first intellectual result is - The test - questionnaire for the evaluation of the psychological Resilience of the personnel involved in emergency situations.- The test for the assessment of psychological resilience is an instrument designed to assess the level of psychological resilience of the personnel involved in emergency situations, doctors, assistants, volunteers, paramedics, firefighters.IO 2 - Practical guide for increasing the psychological resilience of the personnel involved in emergencies, doctors, assistants, volunteers, paramedics, firefightersThe practical guide for increasing psychological resilience is a document designed for staff working in emergencies, who want to increase their level of resilience and other indirect beneficiaries interested in working tools for increasing psychological resilience.IO3 - Course for increasing the psychological resilience of the personnel involved in emergencies, doctors, assistants, volunteers, paramedics, firefightersThe course support is an educational material for partner organizations and all trainers who want to educate their target groups (doctors, assistants, paramedics, firefighters involved in emergencies) in increasing the level of psychological resilience and other indirect beneficiaries interested in working tools. for increasing psychological resilience.IO4- Digital Video CourseThe fourth output of the project will be a video training compiled from several individual episodes that will provide visual guidance for increasing psychological resilience. This output will be very useful for those who are not particularly computer literate for whom the learning process will be made easier by practical examples.IO5- An electronic platform that ensures the possibility of the personnel involved in emergencies, doctors, assistants, volunteers, paramedics, firefighters to use the results of the projectIntangible results- improving resilience by raising awareness of the emotional consequences of the trauma experienced.- Acquiring behaviors and skills that can increase resilience- Increase the capacity to manage very strong feelings and impulses- Knowing the stress signals resulting from emergency situations by the personnel involved in emergency situations doctors, assistants, paramedics, firefighters- Knowledge and use of increasing psychological resilience as a technique for managing the effects of individual and group critical situationsMost importantly, there is an interest and focus at European and global level to optimize the adaptation techniques in the emergency system and we have chosen, together with our partners, to build completely new psychological resilience assessment tools for medical staff, assistants, paramedics. , firefighters involved in emergencies and to present useful techniques precisely for this purpose, in the partner countries in the project.

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  • Funder: European Commission Project Code: 2016-1-RO01-KA202-024579
    Funder Contribution: 147,165 EUR

    "The selection and evaluation of employees in terms of performance, personality profile and behavioral profile is a particularly important activity that has positive consequences when properly conducted or negative consequences if not done by professionals in the field with specific training. It is from this idea that we started to realize our project; we have proposed to provide modern, innovative and validated scientific instruments and to equally train the specialists for their use. The most important argument is to provide to decision-makers, valid profiles, accurate of the employees, so that they can make the most appropriate decisions. That is why we have developed validated techniques, methods and tools in different EU countries and have improved the VET curriculum for professionals in the field of staff selection and evaluation. The aim of strengthening European cooperation in providing tools, scientifically validated methods and staff selection and evaluation techniques has been achieved, because the intellectual results of the project were and will be used by direct and indirect beneficiaries from all partner countries in the project. We have also achieved our goals, so we have created a set of innovative techniques and methods for the selection and evaluation of law enforcement personnel and we have increased the skills of psychologists and recruiters working in the field of selection and assessment of law enforcement personnel through training on the basis of course support provided by the project partnership. Course support has provided a dynamic, practice-based and applicative training. Participants in the training were psychologists involved in personnel selection and human resource managers, professionals and recruiters for law enforcement organizations and institutions, researchers and trainer in the field, clinical psychologists. Most of the participants came from the Ministry of Internal Affairs, our partner in this project. Another goal was to conduct a research about how law enforcement organizations - in each participating country - are making selection of personnel. The research study was the basis for the development of a manual, the intellectual outcomes of the project, to be used in the scientific selection of personnel, with the necessary measures. Manual ""Scientific Selection of Personnel"" includes several chapters describing techniques, methods and instruments for evaluation and selection. The full benefit, which also ensures the sustainability of the project, was designing a e-learning platform, where have downloaded and will download video course, audio, articles related to scientific personnel selection, manual, course materials. The partners who participated in this project were the Psychosociological Center within the Ministry of Internal Affairs of Romania, who make selection and evaluation of staff for law enforcement institutes, Rivensco Consulting, from Cipru, who make trained, courses and have a long-standing experience in making of optimal teaching techniques and CISES from Italy,a world-renowned company dedicated to development of tests and scientific methods for evaluating personnel. Efficient co-ordination of activities was ensured through the four transnational meetings of the project, monitoring reports have been made to identify the project's problems and the right solutions have been found where problems exist. All partners have focused on achieving maximum efficiency and impact on the project by implementing the proposed activities, coordination, reporting and evaluation to ensure smooth running. At European level, the opportunity to work and produce innovative techniques, methods and tools together with project partners has helped to consolidating intereuropean relations, as well as facilitating the implementation of quality standards in the field of applied psychology, in the field of security and national defense. The project also represented extraordinary opportunities for knowledge and intercultural learning."

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  • Funder: European Commission Project Code: 2015-1-RO01-KA202-014982
    Funder Contribution: 178,953 EUR

    "Itself the title of the project ""One minute may save a Life"" shows the importance of this project. The rationale of developing this project arose from the actuality of this European problem. The argues that support this problem are found in a series of documents and statistics of European Commission, as well as of the countries of partners involved in the project. Based on the partners’ motivation and experience, this project aimed to create a training course for improving the knowledge and competences of 112 dispatchers. From the needs analyses, the target group (112 dispatchers) was the first-pylon in entire chain of saving human lives.The project’s objectives were:- the development and implementation of innovative practices in 112 dispatching services- obtaining basic competences in field of emergency services and several transversal competences in IT, communication in a foreign language, and of team working- the increase of 112 dispatching services’ efficiency- the development of 112 dispatchers’ abilities to listen, intervene and analyze the conversation with the caller to identity false112calls- the improvement of 112 dispatchers’ capacity to optimize the analysis of nature of the calls, for effectively directing and transmitting the emergency calls to the intervention team- the improvement of inter-institutional cooperation of the involved actors: caller-112 dispatcher-intervention team (physician, fireman; mountain rescuer).For the achievement of these objectives the project foresaw the following outcomes:- development of a training course - designed for psychological support of 112 dispatchers; the training course pointed out: psychology, security and risk; psycho-traumatology; communication with 112 caller; psychological profile of the caller; psychological aspects of emergency call taking; common psychological problems of 112 dispatchers; psychological intervention methods and technics;- development of supporting mini-guide of good practices - which were collected, summarized and outlined: psychological issues and needs of 112 dispatchers; currently available best practices in different EU member countries and common psychological problems of 112 dispatchers; most adequate measures taken in other several EU member countries; psychological support intervention methods/ technics for 112 dispatchers; specific recommendations to the stakeholders;- development of an online e-learning tool (e-learning platform) - were had purpose to ensure the possibility to the dispatchers, rescue services staff to use training materials, assess knowledge.All these intellectual outputs had a potential of transferability in other institutions connected with the theme of the project, and sustainability.In the application we want to do training for 95 emergency dispatchers but we topped that number and a clear result of the project was a number of 116 trained 112 dispatchers , who had improved competences and abilities to manage critical emergency situations with the purpose of saving human lives.In addition, at the completion of the project, the staff of the partners involved in the project had the opportunity to exchange experience, knowledge and good practices."

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  • Funder: European Commission Project Code: 2018-1-RO01-KA202-049151
    Funder Contribution: 186,190 EUR

    "Today we cannot talk about high standards for the development of professional skills without continuous training, constantly updated information about theoretical innovations and innovative practice strategies. To meet these challenges, hotel and restaurant staff need to use optimal communication, flexible thinking, the ability to develop and implement innovative and personalized approaches to customer relationships.The biggest problems of hotel / restaurant companies are those related to communication. Problems related to employee communication, especially those related to communication between employees and customers, especially with customers with disabilities or other ethnic groups.The tools developed within the project represent a way to acquire new knowledge and practical skills that will lead to the improvement of specific communication skills for hotel and restaurant staff, generally for people working in the field of HORECA.Following the project implementation, the results obtained led to the benefits of raising awareness of communication optimization, developing inter-relational skills, awareness of mental mechanisms involved in the relationship, knowledge and application of assertive behavior, teamwork, active listening, conflict resolution, cognitive understanding and behavioral relationships with others.The direct beneficiaries have gained new communication skills which leads to the development of skills and performance, acquired through training. They have also developed skills to provide quality services and will be able to better respond to the needs of the organizations they belong to.The activities designed to achieve the results of the project were developed according to an implementation plan. The following results were achieved:Io1. A scientific research, a comparative study. The purpose of the research was to identify the causes of communication dysfunctions in tourism and the needs of workers in this field. A number of 740 questionnaires were applied. We have identified through this research if there is a certain type of behavior that psychologically favors the increase of the comfort of those who use tourist services.The quantitative and qualitative results of the questionnaires were statistically analyzed and diagrams and reports were presented for presentation. The conclusions were also analyzed by each partner and then produced a final result of about 100 pages.IO2 The manual ""Management of tourism communication"" contains a total of 8 chapters, each chapter is written taking into account the research results and the needs identified before the start of the project. The manual is available in four language versions (English, Romanian, Italian, Greek).IO3 Course ""Communication management in tourism"" This result contains a written support in the power point program, made in an interactive way, which can be taken over by workers in the field of HORECA. The design of the course support is friendly and easy to assimilateIO4 An online platform. The platform aims to raise awareness of the use of optimal communication in the field of HORECA, which is precisely the general objective of this project.Using the platform will improve IT skills for both the target group and other indirect beneficiaries and improve skills for developing and promoting online learning. The platform will ensure the continuity and sustainability of the project.The general objective of the project was to raise awareness through the use of optimal communication in the field of HORECA. The following objectives were achieved:- Increasing the degree of communication optimization by HORECA staff, reducing discrimination in communication, changing attitudes towards customer relations, especially with customers with disabilities or other cultures, and bringing it to a level of excellence.- Development of inter-relational skills, awareness of the psychic mechanisms involved in the relationship, knowledge and application of assertive behavior, teamwork, active listening, conflict resolution, cognitive and behavioral understanding of relationships with others.Procedures, methodologies and working tools necessary for the good development of the project activities were developed.Joint training events were organized in Romania, Italy and Cyprus to improve the expertise of the partners. These activities led to: Increasing the competencies and skills of staff members of partner organizations regarding the benefits of optimal communication; Improving knowledge of international know-how on optimal communication; Improving skills for international research and development."

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