This project (STRIDE) addresses the issue of how to make software development more resilient to constant changes of technology, staff, methods, requirements, expectations, regulations and more. The specific problem for this project is to characterise how automation can best be used to improve socio-technical resilience. The solution, based on interdisciplinary research, will be to provide: instruments for organisations to assess their resilience; and case studies, best practices, guidance and a concrete example (from automated fault localisation) to understand how humans and tools can best work together. In addition, we will advocate for a positive image for software engineering. So, STRIDE will investigate resilience and automation in the socio-technical system that supports software development, a system that includes people (engineers, users, managers), technical infrastructure (tools, development environments), processes (lean, requirements elicitation) and artefacts (code, wiki, coding standards). Breakdowns in socio-technical systems can cause significant disruption and Resilience Engineering aims to avoid them by emphasising what works, so that resilience can be preserved. From this perspective, resilience is defined as the productive tension between stability and change, always with the aim of producing systems that are "safe". This view of socio-technical systems is pertinent to modern software engineering where change has become endemic: with changing requirements, advanced technologies, complex infrastructure and new security threats. In addition to the constantly changing environment, software production is increasingly being automated, which requires repeated re-balance of this tension. But what is the relationship between resilience and automation? While improvements to software development brought by automation are vital to keeping software safe and secure, automation is not a silver bullet. It is said that "Making a system safer involves coupling the capabilities of humans with the technology they work with so that they can stay in control". What does that mean for software development? Is there something fundamentally human that needs to be retained as part of the software development process? And if so, how can a productive and resilient balance between human control and automation be maintained in the context of constantly increasing automation? How can automation be used to increase socio-technical resilience and what will be the impact on resilience of different levels of automation? STRIDE aims to address these and related questions. The project will determine and operationalise factors that indicate socio-technical resilience (STR) of software development, drawing on social psychology and resilience engineering, and grounding the research in the concrete development task of automated fault localisation. We will engage with representatives of two developer communities: commercial software engineers and professional end user developers who represent two different development environments. This work will have particular implications for improving STR and the pace and nature of automation in the software development lifecycle.

In the last decade, the role of software engineering has changed rapidly and radically. Globalisation and mobility of people and services, pervasive computing, and ubiquitous connectivity through the Internet have disrupted traditional software engineering boundaries and practices. People and services are no longer bound by physical locations. Computational devices are no longer bound to the devices that host them. Communication, in its broadest sense, is no longer bounded in time or place. The Software Engineering & Design (SEAD) group at the Open University (OU) is leading software engineering research in this new reality that requires a paradigm shift in the way software is developed and used. This platform grant will grow and sustain strategic, multi-disciplinary, crosscutting research activities that underpin the advances in software engineering required to build the pervasive and ubiquitous computing systems that will be tightly woven into the fabric of a complex and changing socio-technical world. In addition to sustaining and growing the SEAD group at the OU and supporting its continued collaboration with the Social Psychology research group at the University of Exeter, the SAUSE platform will also enable the group to have lasting impact across several application domains such as healthcare, aviation, policing, and sustainability. The grant will allow the team to enhance the existing partner networks in these areas and to develop impact pathways for their research, going beyond the scope and lifetime of individual research projects.