<< Objectives >>· Introducing improvements based on the comparison of quality assessment systems.· Improving staff competencies for quality assessment procedures in the organization.· Encouraging thinking about the importance of quality assurance.· Developing digital approaches in the field of quality assessment.· Appointment of a quality group at national level.<< Implementation >>1. Comparison of the quality assessment system between organizations in SLO and HR, at the national level.2. Model visits to all organizations3. Digitization of quality monitoring at the level of partner organizations.4. Assessing the quality of the selected indicator on the national level.<< Results >>Secondary research on the practice of measuring the quality of servicesExchanging experiences in the field of quality assessment and determining how quality assessment affects the teams.Introduction of digital approaches to quality monitoring at the level of organizations. .Assess the quality of the selected quality indicator in each organization, identify the points of contact of all participating organizationsTransnational action plan for implementing change in organizations.