Context/background of the project:The field of social inclusion of people with vulnerabilities represents a difficult and articulated field of work per se. In particular, in recent years, also as a result of the economic crisis, the new migratory flows, and the increasingly rapid changes our multicultural societies face, social workers and organizations active on this topic are going through a phase of even greater difficulty.The specific changes related to the field of work, digitalization and the technological revolution prevailing in recent years, have further weakened the capacity of the sector, often only indirectly and passively involved in the digital revolution.Objectives:Taking these two elements into consideration, the ELASTIC Project (Exchange and Learning for Adult Social Workers: Training ICT Competences) aims to support and improve the digital skills of social workers and organizations active in the sector.Improving communication flows, providing effective digital tools and improving the effectiveness of their intervention are the strategic objectives of the project.Number and type/profile of participants and description of undertaken activities:The partnership included 10 organizations, from 5 European countries (Italy, Spain, Czech Republic, Poland, Belgium).•4 Service providers in the field of social inclusion;•4 European or national NGO networks;•1 Training institution;•1 University.The participants in the project activities were (21 in total):•Adult social workers directly active in the social inclusion of vulnerable people (homeless, migrants, other minorities, etc.);•Managers involved in service management;•Other staff involved in administrative and communication related tasks.The project implemented 3 training and mutual exchange events, during which the participants were able to learn good practices, new tools, successful projects related to the use of ICT in the field of social inclusion. At the same time, exchange visits were carried out between the partners in order to further improve the content of the exchanges.Results and Impact:1.Participants have visited and exchanged practices with organizations active in their same field but in different countries with different political, social and life conditions, they have observed ad tested how different solutions could meet their same work-related tasks;2.Participants apply the acquired knowledge to their own original methodologies and practices to contribute to the redefinition of their organizations and the welfare system;3.Knowledge on new digital tools has been acquired and their use is more widespread inside the involved organizations;4.Participant organizations have a different and more open approach to digital systems and tools to exchange and manage information, communicate and work in teams;5.Strong partnerships among European participant organization have been built;Main result: •Enhanced digital skills and ICT tools use in social work organizations and their operators and, in general, their networks and collaborations. Impact: On Participants and Partners organizations:•Increased use of ICT tools learned during ELASTIC;•Better and more effective information exchange and systematization of the communication flows;•Strengthened communication among their local networks;•Strengthened efficacy of their intervention.IMPACT on the CONTEXT and STAKEHOLDERS•Support to social inclusion of vulnerable people;•Enhanced efficacy social inclusion service provision management by Public Entities, NGO and Public Bodies;