"<< Background >>CONTEXT/BACKGROUND WHY despite increasing the number and diversity of services offered, despite professionalism and important training for workers, despite increasing social and health budget, especially in many metropoles, a certain number of homeless and mentally ill people - seemed - preferred to stay on the street rather than accept the solution offered by the services ? Are the interventions integrate social & health, coherent with real request of person in need, respectful of the dignity, accessible to marginalized and excluded people everywhere they are, congruent and sustainable?Are sufficient and adequate services in emergency centers?FROM ASSISTANCE TO PARTICIPATION To identify models and good practices to facilitate ACCESS of homeless people to SERVICES and to enable social and health workers, of public and private sectors to meet Homeless Mentally Ill People where they are. The Dignity and Well-being (D-&-WB) SMES project to address especially at those workers who are particularly confronted with people living on the margins, with complex social & health problems and needs. The project propose these specific objectives:1.Promote and facilitate networking and a great collaboration among the workers of Institutions, Organizations, Associations involved in the ‘extreme precariousness’ field, in order to achieve effective synergies and transform the different daily practices into effective networking models.2.Building the capacities of each participant, through international and intersectoral exchanges, through study's visits, workshops promoting listening and confrontation about the differences both of the problems and of the methodologies and adequate and efficient answers to be adapted3.Identify efficient and innovative services and structures able to prevent the chronicity of problems sometimes only social or health problems, recommending absolute priorities both in terms of prevention and sustainability.4.Involve all civil society: politicians, administrators, citizens and media, because this is a structural problem of society and not only and specific for professional workers .5.Life-long learning: taking advantage of this opportunity to continue in this initiative by fostering the progressive establishment of a network that aims at continue even after the project has been completed.NUMBER AND PROFILE OF PARTICIPANTS This project will to involve partners working in 4 different sectors, who are 4 pillars in supporting inclusive and participative projects: 1. Social Assistance; 2. Mental health; 3. Housing sector; 4. Participation citizenship, at least from four European countries. To involve in co-working professional workers in social – health - mental health field, in private and public services, including volunteers’ people, who, day by day, are faced with a set of old and new issues, complex needs, with political and social pressures, far from the ethical respect of person dignity.DESCRIPTION OF ACTIVITIES1.Four STUDY’s VISITS of SERVICES in 4 European countries, each two months, concerning the 4th fields : social – health – housing – recovery, including 4th inter-vision workshops after study's visits program - in order to deepest exchange visions about people – services – method, collecting through a common protocol and final small seminar . 2. Four WEBINARS alternating with study visits in order deepest analyse the PROFILES / Narratives collected by Each Partner about ‘PERSON’ in need and ‘SERVICES’ offered concerning accessibility and quality - congruence & sustainability. These Profiles will be collected in final synthetic report.3.EVENT & CONFERENCE: plaidoyer - 1st semester 2023 : event at Eu Parliament Brussels; - 2nd semester 2023 : XV Conference SMES in RomeMETHODOLOGY to be used in carrying out the project :1.Observe : visiting the services system listen and observe and participate in inter-vision meetings with the colleagues<< Objectives >>Objectives of the projectThe title of our project ‘Person First’ was chosen by analogy with the ‘Housing First’ approach in the fight against homelessness. Without denying the importance and effectiveness of Housing First policies, our project starts from the premise that shelters and related services will keep playing an indispensable role as ‘entry-level’ services for homeless people. The fact that tens of thousands of people still live and sleep in the streets of Europe, despite the existence of shelters, calls into question the quality of these services: apparently, there is a mismatch between the needs of homeless persons and the services offered to them. Homelessness is often a state of mental rather than material distress. Instead of reducing the role of shelters to basic material services (a roof, a bed, a shower, a breakfast etc.) we see shelters as a person-centered place of encounter (crossroads), diagnosis (observatory) and re-connecting (bridge). The fight against homelessness and housing exclusion is gaining momentum in European social policy. The covid-19 crisis has raised awareness of the poor hygienic conditions in reception facilities. New sanitary regulations will most probably force shelters to invest in more decent infrastructure and, in this sense, contribute to enhancing the quality of the services on offer. The lockdown measures also revealed the need for more integrated service provision – including mental healthcare, as residents had to stay in shelters 24/7 and for longer periods. Interestingly, homeless services as well as policy makers discovered the effectiveness of integrated approaches. This experience will undoubtedly inform the implementation of Principle 19c of the European Pillar of Social Rights (‘adequate shelter and services for homeless people in order to promote their social inclusion’). Through a combination of peer learning, research, training and dissemination, our project aims to contribute to a set of social minimum standards for the quality of emergency (or should we say ‘re-emergence’?) services for homeless people. Our project will also include opportunities for dialogue with (self-organisations of) homeless people, so that they can voice their own needs and expectations from services. In the final stage, we aim to share our conclusions with national and European policy makers, because national action plans to fight homelessness should raise the quality - and European social minimum standards should prevent the degradation of services in regions / cities where homeless services are being commercialised.FROM ASSISTANCE TO PARTICIPATION that's the main objective of ""Dignity and Well-being”To identify models and good practices to facilitate ACCESS of homeless people to SERVICES and to enable social and health workers, of public and private sectors to meet HOMELESS mentally ill people where they are. The D-&-WB project to address especially at those who are particularly confronted with people living on the margins, with complex social & health problems and needs. We propose these specific objectives:1)Promote and facilitate networking and a great collaboration among the workers of Institutions, Organizations, Associations involved in the ‘extreme precariousness’ field, in order to achieve effective synergies and transform the different daily practices into effective networking models.2)Building the capacities of each participant, through international and intersectoral exchanges, through study's visits, workshops promoting listening and confrontation about the differences both of the problems and of the methodologies and adequate and efficient answers to be adapted3)Identify efficient and innovative services and structures able to prevent the chronicisation of problems sometimes only social or health problems, recommending absolute priorities both in terms of prevention and<< Implementation >>DESCRIPTION OF ACTIVITIES1)Three STUDY’s VISITS of SERVICES in three European countries, concerning Social Assistance Services – Health/Mental health Services – Home / housing services 2)Three WORKSHOPS and small seminar - after study's visits program - in order to deepest exchange visions about people – services – method, collecting through a common protocol.3)PROFILES collected by Each Partner about SERVICES and PERSON in need, concerning accessibility and welcome - e-quality and congruence - sustainability and care. These Profiles will be collected in final synthetic report.4)EVENT & CONFERENCE: Plaidoyer Event in 1st semester 2023 at Eu Parliament; XV Conference SMES in Rome (1992-2023) 2nd semester<< Results >>1.Improving the knowledge of professionals2.Participation of the institution and policy makers in health and social services3.Participation of formal and informal training4.Transforming the charitable approach with homeless in respect of the fundamental rights5.Building capacity to co-working together: public & private services – health & social sectors6.Improving knowledge about complex needs and adequate answer."