Mobile communication networks have evolved over past decade from systems providing voice and basic messaging service to an integral part of society, enabling a rich set of services from voice and video communications, internet access, banking, logistics, navigation and emergency services. A growing customer base with highly capable data centric devices has fuelled a demand for capacity in radio access networks (RAN). To meet this demand, research and development has delivered generations of radio access technologies, rolled out globally, with 4G enabling true mobile broadband experience in the UK from October 2012. The latest manifestation, 5G, being deployed globally following the completion of standardisation in 2018-2019. One of the key technological differences in 5G RAN compared to 4G RAN is native use of active antenna systems to deliver an unprecedented step change in the efficiency of use by base stations of limited spectrum resources. Active antenna systems (AAS, also known as Massive MIMO) benefit from progress in circuit and electronics technology and low cost computing power in baseband processors to provide independent control over the multiple antenna elements comprising a cellular antenna. Such finer level of control enables basestations to fine-tune transmissions to individual user conditions and to enhance the reception of transmissions by users. The net effect on user experience can be described as a perception of infinite capacity, with a user receiving the resources that their service requires and consequent enhanced responsiveness of services and applications. The challenge beyond the impressive first steps in AAS research and implementation is to be able to address emerging applications and services carrying different connectivity requirements in terms of latency, reliability, coverage and speed. Many of such new use cases including various machine-to-network communications, industrial automation and transportation, emergency and critical services will have to be provided using the same network infrastructure, including the base stations and antenna systems. No technology exploiting capabilities of AAS for such multi-service use cases exists to date since the primary driver in research and academia has been capacity and energy efficiency. A concept of 'network slicing' does not address this research challenge either since it does not consider digital signal processing and architectures of AAS. This research programme will explore and deliver a multi-service processing capability in AAS, capable of balancing reliability, coverage and overall network capacity. Specifically, we will investigate the feasibility and performance bounds of such multiservice RAN in delivering mixed types of services sustainably through a single physical infrastructure. We will identify fundamental trade-off factors between reliability and capacity achievable on physical layer of RAN with AAS, and design processing methods to effectively support user differentiation while maintaining network capacity. We will work with industry and academic stakeholders within standardisation bodies and industry to drive the identified solutions to practical realisation and shape further evolution of technology.